Our tone of voice

We're working on making our tone of voice guidelines available as pages on the brand site, while we work on that you can download them as a pdf.

We also have some videos to help you understand different sections of our tone of voice which you can watch below.

Introducing our tone

How should you use the BT Group voice?

Amplify and Connect: our tone of voice

Amplify

Overview

Using the language of the crowd

Sharpen your sound

Sometimes, less is more

Connect

Overview

Pass the mic

Zoom right in

Show don't tell